Q: Why do I need to move my web site? What does web site migration involve?

A: If your current web hosting provider can no longer answer the requirements of your web site, or when you go through constant network downtime, or if you have to wait for hours for the customer care staff to reply to you, it might be smart to switch your provider, i.e. to migrate all the files for your sites as well as your databases from your current provider to your new provider. At RT Web Store, we know that this can often be hard & time–consuming. That is the reason why we’ll perform all that for you at no cost!Our capable technical team representatives will transfer your site content from your present provider to us. Our techs have got lots of experience migrating websites and can take care of anything – from an average WordPress weblog or Joomla website, to a highly elaborate, custom–made application.

Q: Why do I need to move my web site? What does web site migration involve?
Q: Web site migration sounds like lots of work. How long will it take?

A: While we can’t give you a precise time window, because there are a lot of factors, among them the size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will give our best to migrate your site within 48h, and in some cases – within 24h (if the website content is not large).

Q: Web site migration sounds like lots of work. How long will it take?
Q: What details will I have to provide to your Website Migration Department?

A: Yup. We’ll require the name of the site that you would like us to transfer. We’ll also require a way to log in to your current hosting account so that we can get the content associated with your website.

Q: What details will I have to provide to your Website Migration Department?
Q: The login info for my hosting account is sensitive. How can I trust you?

A: Customer privacy is among our greatest priorities – that is why, both our payment transaction page and our Control Panel login page are secured with enterprise–level Secure Sockets Layer certificates. We employ safety measures, which include, but are not limited to: physical, electronic and administrative operations to secure the info that we accumulate online. And we’ve also got a detailed and strict Privacy Policy, which specifies the types of information that we collect.

Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will there be any outage for my site?

A: Your web site will continue to work just like it did before with your previous web hosting provider. After we are through with the transfer, your website will be configured to work on our hosting platform and we’ll ask you to preview it. If everything is working correctly, all you will need to do is change the NS resource records pertaining to your domain name. Your web site will be migrated over to us with no downtime.

Q: Will there be any outage for my site?
Q: Will my present web hosting provider need to do anything?

A: Nope. We’ll never contact your hosting provider about anything. They won’t be aware of the web site transfer either.

Q: Will my present web hosting provider need to do anything?
Q: Does it matter what platform my present hosting provider is using?

A: Yep. We support all traditional Linux–powered web hosting platforms. We don’t support Windows–powered web hosting platforms, because we do not offer Windows web hosting services ourselves.In addition, we don’t support proprietary site building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Does it matter what platform my present hosting provider is using?