A 99.9% Server Uptime
We have built our cloud website hosting system using dependable hardware and significantly customized software. Our administrators have installed a tweaked version of Security–Enhanced Linux on all our servers in order to ensure utmost security and reliability. We’ve installed several DoS protection mechanisms coupled with very powerful firewalls to make sure our network is unassailable and safe.
All our Linux cloud website hosting service packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you select, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
In order to supply an enterprise–grade hosting service, you can barely depend on the default network configuration in a datacenter. We have built our own custom network in order to ensure an extra–fast connection speed with the outside world.
And thanks to this, regardless of which data center facilities you select: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your cash at risk, you cannot feel truly secure. That’s why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel satisfied with our web hosting service or if you want to get a more robust web hosting solution, such as a VPS web hosting service or a Linux dedicated servers – you will get a full refund, with no hidden costs or repayment taxes.
24/7 Technical Support
If you run a web hosting firm, your technical engineers are of key importance. That is why we’ve cautiously handpicked a highly professional team of tech support engineers, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with all our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All customer service requests are responded to in less than an hour and our average support ticket response time is under 20 minutes!