Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing top notch support in a timely manner is our high priority, so that we back up each Linux cloud website hosting service plan with a one hour ticket reaction warranty. As soon as you supply a ticket or drop a message, our user help support team will do their best to present the most acceptable remedy for your case and to offer you help and advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our staff of technicians is going to be on–line for you 24x7x365 to respond to all your queries and to sort out any issue you will have. You can easily submit a customer assistance ticket from the RT Web Store Online Control Panel or drop a message whenever. Furthermore, on working days, you can easily ring us or work with the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • RT Web Store’s Control Panel features an in depth knowledge base which is integrated into all areas. In each area, you’ll find a Help control key which will load for you a selection of step–by–step online classes on how to employ a specific feature or conduct a selected action. Also, we have generated information online videos for you to get a better idea of the Control Panel’s interface.