Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center integrated into your Online Control Panel offers a collection of help articles and regularly asked questions. Aimed towards fixing any common issue that you might possibly stumble upon, they are written by our support team of practiced technicians.

  • Top quality support service

  • Educational Video Clips

  • We have compiled a selection of instructional video tutorials that visually explain how to sort out a typical issue associated with your Linux cloud website hosting service account. You will find the tutorials in the Help Center.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 client care service with a one–hour support ticket response time guarantee. Our team of skillful technicians will be online for you to attend to all the queries that you may possibly have. During non–peak periods, an answer will be offered within just 20 minutes.